Unlock the Power of DevOps and AI at Dreamforce 2024: Your Ultimate Session Guide

Dreamforce 2024 is just around the corner, and this year’s event promises to be the most innovative yet. As Salesforce continues to drive advancements in artificial intelligence (AI), DevOps, and cloud technologies, Dreamforce has become an essential destination for Trailblazers seeking to stay on the cutting edge. Whether you’re attending in person or tuning in via Salesforce+, you won’t want to miss the opportunities to learn, connect, and innovate.

In this guide, we’ll spotlight the most relevant sessions for Salesforce DevOps professionals. Grouped by key themes—ranging from AI-driven DevOps to real-world industry case studies—this article will help you navigate the best sessions and keynotes so you can get the most out of Dreamforce 2024.

Keynote Highlights: Shaping the Future of Salesforce

Dreamforce is famous for its high-profile keynotes, where Salesforce leadership, industry experts, and visionaries reveal the future of Salesforce and enterprise technology. Here are the must-see keynotes for Dreamforce 2024:

• Main Keynote: Dreamforce 2024
  • 📅 Tuesday, 10:00 AM – 12:00 PM PDT
  • Moscone South, LL, Keynote Room
  • Hosted by Salesforce CEO Marc Benioff and top executives, this keynote will focus on how businesses can evolve into AI-powered enterprises. Salesforce will showcase groundbreaking innovations in AI, data cloud, and more.
• Slack Keynote: Future of Human-Centric, Agent-Powered Work
  • 📅 Tuesday, 12:30 PM – 1:20 PM PDT
  • Moscone West, L3, Keynote Room
  • With Slack and AI transforming workplace collaboration, this session will explore how companies can maximize productivity by integrating conversational interfaces like Slack into their workflows.
• Agentforce Keynote: Build the Future with AI Agents
  • 📅 Wednesday, 9:00 AM – 9:50 AM PDT
  • Moscone South, LL, Keynote Room
  • Discover how AI agents are redefining customer service and employee experiences within Salesforce. Hear from Salesforce product leaders about the latest innovations in AI-powered agents.
• MuleSoft Keynote: Build a Foundation for Autonomous AI
  • 📅 Wednesday, 2:00 PM – 2:50 PM PDT
  • Moscone West, L3, Keynote Room
  • This keynote will highlight how MuleSoft is laying the groundwork for a future powered by autonomous AI. Learn how MuleSoft’s integration and automation tools make AI-driven processes possible.
• True to the Core at Dreamforce ’24
  • 📅 Thursday, 10:30 AM – 11:30 AM PDT
  • Moscone West, L3, Keynote Room
  • One of the most anticipated sessions, this keynote will feature Salesforce Co-founder Parker Harris and top executives. They’ll discuss the company’s roadmap and take live questions from the audience.

These keynotes set the stage for the future of Salesforce, providing invaluable insights into how AI and cloud technologies are transforming enterprises. Be sure to tune in for these vision-setting sessions.

Dive Into DevOps: Best Practices and Tools for Success

If you’re looking to refine your DevOps processes or gain deeper insight into Salesforce-specific practices, the following sessions will equip you with practical tips and cutting-edge tools:

• Speed Up Package Development with Scratch Org Snapshots
  • 📅 Tuesday, 8:30 AM – 8:50 AM PDT | Moscone West, L1 Forest, Developer Theater
  • This session will cover best practices for using Scratch Org Snapshots to accelerate package builds and improve DevOps efficiency.
• Master DevOps: Practical Tips, Tricks, and Tools for Success
  • 📅 Wednesday, 11:00 AM – 11:20 AM PDT | Moscone West, L1 Forest, Developer Theater
  • Discover practical strategies to streamline your CI/CD pipelines and maximize DevOps efficiency using Salesforce-specific tools.
• Enabling Low-Code App Developers with DevOps Best Practices
  • 📅 Tuesday, 2:00 PM – 3:00 PM PDT | Moscone West, L2, Room 2006
  • 📅 Thursday, 2:30 PM – 3:30 PM PDT | Moscone West, L2, Room 2006
  • A must-attend session for low-code developers, this session highlights best practices for integrating DevOps into low-code development environments.

These sessions provide tactical advice for enhancing your Salesforce DevOps, from package development to scaling app releases with minimal disruption.

AI and Automation in DevOps: The Next Frontier

Salesforce is pushing the boundaries of DevOps with the integration of AI across its platform. The following sessions will explore how AI is transforming both DevOps practices and application development:

• AI App and Agent Dev: How to Build, Test, and Deploy with AI
  • 📅 Wednesday, 4:30 PM – 5:15 PM PDT | Moscone South, LL, Content Pavilion, Stage 2
  • 📅 Thursday, 2:45 PM – 3:30 PM PDT | Moscone North, LL, Campground, Theater 3
  • Learn how AI-powered tools are revolutionizing the development lifecycle, making it easier to build, test, and deploy Salesforce apps with AI.
• From Concept to Delivery: Empower Salesforce DevOps with AI
  • 📅 Wednesday, 2:00 PM – 2:20 PM PDT | Moscone West, L1 Forest, AppExchange Theater
  • This session will take you through the entire DevOps journey, from concept to delivery, powered by AI.
• Automate This! Build Flows for Prompt Builder
  • 📅 Tuesday, 8:30 AM – 9:15 AM PDT | Moscone West, L3, Room 3014
  • Get hands-on insights into using Prompt Builder and Flows to automate processes and create more efficient AI-driven workflows.

These sessions offer a deep dive into the rapidly evolving world of AI-driven DevOps, showcasing how automation and AI can help streamline your workflows and enhance productivity.

Real-World Industry Case Studies: Lessons from the Field

Nothing beats learning from real-world examples. Dreamforce 2024 features several case studies that showcase how top enterprises are using Salesforce and DevOps to tackle complex challenges:

• Solving DevOps Complexity with AI at Blue Cross Blue Shield
  • 📅 Tuesday, 2:30 PM – 2:50 PM PDT | Moscone North, LL, Campground, Theater 3
  • Explore how Blue Cross Blue Shield integrates Copado and AI into its Salesforce DevOps pipeline to improve agility and scale.
• How Amgen Future Proofs its Enterprise DevOps Practice
  • 📅 Thursday, 9:30 AM – 9:50 AM PDT | Moscone North, LL, Campground, Theater 3
  • Learn how Amgen uses Copado to enhance continuous improvement and enterprise scalability in its DevOps practices.
• Revolutionizing Brenntag’s DevOps with Testing and AI
  • 📅 Wednesday, 1:00 PM – 1:20 PM PDT | Moscone North, LL, Campground, Theater 3
  • This session will highlight how Brenntag has leveraged testing and AI to improve its DevOps operations.

These sessions provide actionable insights on how major enterprises are solving complex problems with Salesforce, DevOps, and AI.

Productivity and Monitoring: Mastering Salesforce Performance

Monitoring and managing your Salesforce environment is critical for maintaining productivity. These sessions focus on ensuring that your Salesforce instance runs smoothly:

• Save the Day by Monitoring Your Org with Open-Source Tools
  • 📅 Wednesday, 11:30 AM – 11:50 AM PDT | Moscone West, L1 Forest, Developer Theater
  • Learn how to use Salesforce CLI plugins, Slack notifications, and Grafana to monitor your Salesforce org in real time and avoid downtime.
• Get More Value from your Salesforce Investments with a CoE
  • 📅 Wednesday, 11:00 AM – 11:45 AM PDT | Metreon AMC, L3, Theater 11
  • 📅 Wednesday, 4:00 PM – 4:45 PM PDT | Metreon AMC, L3, Theater 11
  • Discover how a Center of Excellence can help your organization optimize Salesforce investments by driving down costs and increasing innovation.

These sessions will help you gain better visibility into your Salesforce environment and enhance the performance of your org.

It Isn’t All AI!

I tried to not go AI-heavy in my recommendations, but I did pick those AI topics I consider essential for developers and engineering managers. Dreamforce 2024 offers an opportunity for Salesforce professionals to learn from experts, connect with peers, and explore the latest innovations in DevOps, AI, and cloud technology. Whether you’re attending in person or watching through Salesforce+, make sure to catch these sessions and keynotes to stay ahead of the curve. Don’t miss the chance to supercharge your Salesforce career with the insights and tools that will shape the future of enterprise technology.

Recommended Sessions by Time

Day 1

Speed Up Package Development with Scratch Org Snapshots, Salesforce+ 📺
Day 1 – Tuesday, 8:30 AM – 8:50 AM PDT
Moscone West, L1 Forest, Developer Theater

Discover the Future of Salesforce Development: Roadmap & Q&A
Day 1 – Tuesday, 8:30 AM – 9:15 AM PDT
Moscone North, LL, Campground, Theater 4

Automate This! Build Flows for Prompt Builder, Salesforce+ 📺
Day 1 – Tuesday, 8:30 AM – 9:15 AM PDT
Moscone West, L3, Room 3014

Main Keynote: Dreamforce 2024, Salesforce+ 📺
Day 1 – Tuesday, 10:00 AM – 12:00 PM PDT
Moscone South, LL, Keynote Room

Slack Keynote: Future of Human-Centric, Agent-Powered Work, Salesforce+ 📺
Day 1 – Tuesday, 12:30 PM – 1:20 PM PDT
Moscone West, L3, Keynote Room

Enabling Low-Code App Developers with DevOps Best Practices
Day 1 – Tuesday, 2:00 PM – 3:00 PM PDT
Moscone West, L2, Room 2006

Solving DevOps Complexity with AI at Blue Cross Blue Shield
Day 1 – Tuesday, 2:30 PM – 2:50 PM PDT
Moscone North, LL, Campground, Theater 3

Data Cloud Keynote: Deliver Customer Success Through Data, Salesforce+ 📺
Day 1 – Tuesday, 3:30 PM – 4:20 PM PDT
Moscone West, L3, Keynote Room

Day 2

The Data Cloud Development Lifecycle
Day 2 – Wednesday, 8:30 AM – 8:50 AM PDT
Moscone West, L2, Data Cloud Theater

Agentforce Keynote: Build the Future with AI Agents, Salesforce+ 📺
Day 2 – Wednesday, 9:00 AM – 9:50 AM PDT
Moscone South, LL, Keynote Room

Get Started with Application Lifecycle Management and DevOps, Salesforce+ 📺
Day 2 – Wednesday, 10:30 AM – 10:50 AM PDT
Moscone South, LL, Content Pavilion, Stage 9

Master DevOps: Practical Tips, Tricks, and Tools for Success
Day 2 – Wednesday, 11:00 AM – 11:20 AM PDT
Moscone West, L1 Forest, Developer Theater

Get More Value from your Salesforce Investments with a CoE
Day 2 – Wednesday, 11:00 AM – 11:45 AM PDT
Metreon AMC, L3, Theater 11

Save the Day by Monitoring Your Org with Open-Source Tools
Day 2 – Wednesday, 11:30 AM – 11:50 AM PDT
Moscone West, L1 Forest, Developer Theater

Harnessing Digital Transformation for Rail Innovation
Day 2 – Wednesday, 12:00 PM – 12:20 PM PDT
Moscone North, LL, Campground, Theater 4

Revolutionizing Brenntag’s DevOps with Testing and AI
Day 2 – Wednesday, 1:00 PM – 1:20 PM PDT
Moscone North, LL, Campground, Theater 3

Deep Dive on Advanced Prompt Engineering
Day 2 – Wednesday, 1:30 PM – 1:50 PM PDT
Moscone West, L1 Forest, Developer Theater

From Concept to Delivery: Empower Salesforce DevOps with AI
Day 2 – Wednesday, 2:00 PM – 2:20 PM PDT
Moscone West, L1 Forest, AppExchange Theater

Advanced Custom Agentforce Agent Actions for Developers
Day 2 – Wednesday, 2:00 PM – 2:45 PM PDT
Moscone West, L3, Room 3020

MuleSoft Keynote: Build a Foundation for Autonomous AI, Salesforce+ 📺
Day 2 – Wednesday, 2:00 PM – 2:50 PM PDT
Moscone West, L3, Keynote Room

BFSI Transformation: Leadership Insights on Salesforce DevOps
Day 2 – Wednesday, 4:00 PM – 4:20 PM PDT
Moscone North, LL, Campground, Theater 3

Get More Value from your Salesforce Investments with a CoE
Day 2 – Wednesday, 4:00 PM – 4:45 PM PDT
Metreon AMC, L3, Theater 11

AI App and Agent Dev: How to Build, Test, and Deploy with AI, Salesforce+ 📺
Day 2 – Wednesday, 4:30 PM – 5:15 PM PDT
Moscone South, LL, Content Pavilion, Stage 2

Architect Keynote: The Future Is Well-Architected, Salesforce+ 📺
Day 2 – Wednesday, 4:45 PM – 5:35 PM PDT
Moscone West, L3, Keynote Room

Day 3

Speed Up Package Development with Scratch Org Snapshots, Salesforce+ 📺
Day 3 – Thursday, 9:00 AM – 9:20 AM PDT
Moscone West, L2, Room 2000

How Amgen Future Proofs its Enterprise DevOps Practice
Day 3 – Thursday, 9:30 AM – 9:50 AM PDT
Moscone North, LL, Campground, Theater 3

True to the Core at Dreamforce ’24, Salesforce+ 📺
Day 3 – Thursday, 10:30 AM – 11:30 AM PDT
Moscone West, L3, Keynote Room

Cohesity Transforms Salesforce DevOps with Opsera Platform
Day 3 – Thursday, 11:00 AM – 11:20 AM PDT
Moscone North, LL, Campground, Theater 3

Make the Move from Change Sets to DevOps Center, Salesforce+ 📺
Day 3 – Thursday, 11:30 AM – 11:50 AM PDT
Moscone West, L2, Room 2000

Make the Move from Change Sets to DevOps Center, Salesforce+ 📺
Day 3 – Thursday, 12:30 PM – 12:50 PM PDT
Moscone West, L1 Forest, Admin Theater

Discover the Future of Salesforce Development: Roadmap & Q&A
Day 3 – Thursday, 1:30 PM – 2:15 PM PDT
Moscone North, LL, Campground, Theater 3

Master DevOps: Practical Tips, Tricks, and Tools for Success
Day 3 – Thursday, 2:30 PM – 2:50 PM PDT
Moscone West, L1 Forest, Developer Theater

Enabling Low-Code App Developers with DevOps Best Practices
Day 3 – Thursday, 2:30 PM – 3:30 PM PDT
Moscone West, L2, Room 2006

AI App and Agent Dev: How to Build, Test, and Deploy with AI, Salesforce+ 📺
Day 3 – Thursday, 2:45 PM – 3:30 PM PDT
Moscone North, LL, Campground, Theater 3