{"id":34783,"date":"2024-01-17T09:52:13","date_gmt":"2024-01-17T17:52:13","guid":{"rendered":"https:\/\/salesforcedevops.net\/?p=34783"},"modified":"2024-01-20T16:35:39","modified_gmt":"2024-01-21T00:35:39","slug":"salesforce-ceo-ai-should-be-a-human-right","status":"publish","type":"post","link":"https:\/\/salesforcedevops.net\/index.php\/2024\/01\/17\/salesforce-ceo-ai-should-be-a-human-right\/","title":{"rendered":"Salesforce CEO: AI Should Be a &#8220;Human Right&#8221; Amid Job Risks"},"content":{"rendered":"\n<p class=\"has-drop-cap wp-block-paragraph\">As over 40% of jobs face potential disruption from artificial intelligence adoption according to a new IMF study, Salesforce CEO Marc Benioff, in a Yahoo Finance video, argues equal access to AI should be viewed as a basic human right. However, the tech visionary also warns the technology could exacerbate inequality if governance and worker protections fail to keep pace.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Speaking at the World Economic Forum\u2019s annual gathering of global leaders in Davos, Benioff reflected on AI\u2019s promise to transform sectors from health care to education while boosting productivity. \u201cAI can really make people better,\u201d he said, citing Salesforce customer Gucci\u2019s 30% revenue lift after integrating AI in its contact centers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, Benioff cautioned leaders, \u201cAI has got a lot of problems still &#8211; it lies, it hallucinates, it\u2019s built on stolen data.\u201d He called for coordinated regulatory oversight to ensure AI \u201cstays on the rails\u201d given risks such as embedded biases and job automation. \u201cWe need the governance around AI&#8230;this is a really critical moment.\u201d<\/p>\n\n\n\n<div class=\"wp-block-yoast-seo-table-of-contents yoast-table-of-contents\"><h2>Table of contents<\/h2><ul><li><a href=\"#h-over-40-of-jobs-exposed-globally-per-imf\" data-level=\"2\">Over 40% of Jobs Exposed Globally Per IMF<\/a><\/li><li><a href=\"#h-inequality-risks-within-and-across-countries\" data-level=\"2\">Inequality Risks Within and Across Countries<\/a><\/li><li><a href=\"#h-ai-optimism-and-caution\" data-level=\"2\">AI Optimism and Caution<\/a><\/li><\/ul><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-over-40-of-jobs-exposed-globally-per-imf\">Over 40% of Jobs Exposed Globally Per IMF<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Benioff\u2019s remarks come as policymakers grapple with AI\u2019s wide-ranging societal impacts. An <a href=\"https:\/\/www.imf.org\/en\/Publications\/Staff-Discussion-Notes\/Issues\/2024\/01\/14\/Gen-AI-Artificial-Intelligence-and-the-Future-of-Work-542379\">International Monetary Fund analysis<\/a> estimates that over 40% of current global employment shows high potential for exposure to AI technologies which can replicate select human capabilities. That figure approaches 60% for advanced economies like the US and UK with heavier concentration of knowledge-work roles.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Unlike prior waves of automation concentrated in rote tasks, the IMF cautions AI\u2019s advances now endanger higher-skilled jobs as well previously considered immune. However, the Fund also estimates half of exposed roles may see productivity gains from AI assisting rather than supplanting workers. These high \u201ccomplementarity\u201d jobs like computer scientists, managers and healthcare practitioners could capture an outsized share of economic benefits.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-inequality-risks-within-and-across-countries\">Inequality Risks Within and Across Countries<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Even as AI holds the promise of boosting incomes overall, the IMF projections point to likely unequal impacts both within and between countries. Workers already earning higher wages appear better positioned to capitalize on AI complementarities. Whereas lower paid individuals in transportation, production, maintenance, and administrative occupations face above-average automation threats.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Likewise, advanced regions with greater digital fluency and infrastructure may harness innovations faster. While emerging markets risk falling behind without significant investments preparing workforces for an AI-enhanced economy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To mitigate inequality risks, policy experts emphasize retraining initiatives, strengthened safety nets and facilitating labor mobility from declining to growing occupations. Alongside oversight protecting consumers from biases and ensuring tech luminaries don\u2019t monopolize ownership of increasingly vital AI systems.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-ai-optimism-and-caution\">AI Optimism and Caution<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">While optimism persists in AI\u2019s potential to catalyze leaps in medicine, sustainability, and economic progress, ensuring equitable access and oversight pose growing challenges.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Balancing benefits and risks hinges on policy choices and responsible development. But special interests and hype risk clouding judgment on appropriately governing this rapidly evolving technology.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Heeding warnings from experts like Benioff and the IMF, world leaders have crucial decisions ahead regarding guardrails to prevent embedded biases from becoming barriers to opportunity. And thoughtfully planning worker transitions where needed to harness innovations for the betterment of all.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As over 40% of jobs face potential disruption from artificial intelligence adoption according to a new IMF study, Salesforce CEO Marc Benioff, in a Yahoo Finance video, argues equal access&hellip;<\/p>\n","protected":false},"author":1,"featured_media":34786,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","footnotes":""},"categories":[4],"tags":[],"post_series":[],"class_list":["post-34783","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-industry-news","entry","has-media"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.9 (Yoast SEO v28.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Salesforce CEO: AI Should Be a &quot;Human Right&quot; Amid Job Risks - 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